• Why did I receive a bill?

    You may receive a bill if your insurance did not cover the entire cost of your imaging exam, if you have a deductible, coinsurance, copay, or if your insurance requires you to pay a portion of the service.

  • When will I receive my bill?

    Bills are typically texted and emailed after your insurance company has processed your claim. This can take several weeks depending on your insurance plan. Bills are also sent by mail after the text and email. 

  • Can I pay my bill online?

    Yes. You can securely pay your bill online by clicking the "Pay Your Bill" button below. https://pay.imaginepay.com/provider/iASI

  • What forms of payment do you accept?

    We accept major credit cards, debit cards, checks, money orders and HSA accounts to pay electronically.

  • Can I pay over the phone?

    Yes. Please call our billing department during normal business hours and a representative will assist you.

  • Who do I contact if I have questions about my bill?

    Our billing specialists are happy to help explain your charges, insurance payments, and any remaining balance. Contact us at:


    Billing Phone: 609-299-1465

  • Why is my balance different than I expected?

    Your patient responsibility is determined by your insurance company and may include deductibles, copays, or coinsurance based on your individual benefits.

  • I have insurance. Why do I still owe money?

    Most insurance plans require patients to pay part of the cost of medical services. Your amount due depends on your specific insurance benefits.

  • Do you accept my insurance?

    We participate with most major insurance plans. Coverage varies by plan, so we recommend contacting your insurance company to verify your benefits before your appointment.

  • Will you bill my insurance?

    Yes. We will submit claims directly to your insurance company as long as we have your current insurance information.

  • What if I don't have insurance?

    Please contact Advanced Shore Imaging Directly before your appointment to discuss payment options and self-pay pricing.

  • Can someone else pay my bill?

    To protect the patient privacy, our billing department can only discuss a bill the patient or an authorized representative of the patient. 

  • What should I do if I think my bill is incorrect?

    Please contact our billing department. We will gladly review your account and answer any questions regarding your charges.

  • Can I get an itemized statement?

    Yes. An itemized statement is available upon request.

  • What if I cannot pay my bill in full?

    Please contact our billing office as soon as possible. We may be able to discuss available payment arrangements.

Questions about your bill? Call 609-299-1465 or email patient@medpayment.net